Tag Archive for on-demand

Situation report – Virgin Media, a month in

Bloody hell. The speed is great, the TV service is OK.. but… oh dear, everything else has just been terrible. The On Demand wasn’t working for days on end, so I complained. They eventually fixed it. Then parts of it broke again and, days later, it’s still not fixed. This is how things are tonight. Access to Facebook has broken… Read more →

Day 2 of our Virgin Media outage

I’m a brand new customer. So far I’ve had really good speeds but a botched install and I’ve never been able to use the “On Demand” system because it was broken on my first attempt. Yesterday they said it would be fixed by lunchtime tomorrow. Now though, the fix time has been put back and it’ll take even longer to… Read more →

Hello Virgin Media..

I’ve recently switched to Virgin Media. I wrote a large and rather geeky feature about it. The broadband speed is good. Very good. In fact, if you get your WiFi setup right then you can easily get more than you’re paying for. Here, for example, is my 200Mbps broadband speed test.. Trouble is, today is Tuesday and none of the… Read more →