I’m a brand new customer. So far I’ve had really good speeds but a botched install and I’ve never been able to use the “On Demand” system because it was broken on my first attempt.
Yesterday they said it would be fixed by lunchtime tomorrow. Now though, the fix time has been put back and it’ll take even longer to rectify. That’s not good…
Here’s what I get when I try and watch BBC iPlayer or any other on-demand stuff…
..and here’s what happens on the app..
Virgin have replied and have told me that they’re working “hard” on it, but it seems daft that the internet-delivered on-demand content from places like BBC iPlayer aren’t working on the box but ARE working on other devices in the house.