Tag: ee

EE and BT Openreach craziness update

OK. Since my earlier post we now have another email from EE customer service. I asked them to raise another complaint because they’d lost the first complaint, and I asked them to confirm that there was definitely a fault. Their response? It’s another badly written email filled with terrible English.. Sorry to know that you are experiencing connectivity issue with… Read more →

EE, BT Openreach and my home phone line – UPDATE

Saw my undignified rant about EE and BT Openreach yesterday? Well today there’s movement! YAY! Except, it’s in the wrong direction. It seems that our home phone won’t let us call any numbers now either. It was at least doing that before. Our actual phone number no longer routes to our house at all, and if I call the home… Read more →

EE – Your FTTC router is easily hacked

I’ve had fibre broadband through EE and have been quite happy about it. Trouble is, it can be easily accessed using simple URLs. It reveals your ISP username and further details so easily it’s embarrassing. If you’ve got a Brightbox router, read this, because your router is open to the world. Pretty terrible stuff EE. Read more →